How often should I have my cat's litter box cleaned?
We recommend having your litter box scooped 1-2 times per week for regular maintenance and odor control. However, the frequency may vary based on how many cats you have and their litter box usage. We offer flexible service plans, including multiple visits per week, to fit your needs
Do I need to provide the litter or cleaning supplies?
No, you don’t need to worry about providing anything! We bring our own pet-safe cleaning supplies. If you need fresh litter, we can bring that too for an additional fee, or we can use the litter you prefer.
Is the cleaning safe for my cat?
Yes, we use non-toxic, pet-safe cleaning products to sanitize the litter box. These products are designed to be gentle on sensitive paws and safe for cats who may have allergies or sensitivities to strong cleaning agents.
What is included in the cleaning service?
Our cleaning service includes scooping, dumping, and sanitizing the litter box, as well as refilling it with fresh litter. We also sweep and clean the area around the litter box to ensure your home stays clean and odor-free.
Do I need to be home when you clean the litter box?
You don’t need to be home! If you provide us with access to the litter box area, we can complete the service while you’re out. Many of our customers provide a spare key or door code for convenience.
Can I schedule a one-time deep clean of my cat’s litter box?
Yes, we offer one-time cleanings, ideal for deep cleans or special occasions when you may need extra help maintaining your cat’s litter box. You can also schedule regular cleanings on a weekly or bi-weekly basis.
What if I have multiple cats and litter boxes?
We accommodate homes with multiple cats and litter boxes. We charge a small additional fee for each extra litter box, and we recommend frequent cleaning if you have multiple cats to ensure cleanliness and comfort.
How do I know your team is trustworthy and professional?
Our team is trained, background-checked, and experienced in pet care. We pride ourselves on, reliability, punctuality, and providing excellent service. We also provide real-time updates via text or email so you’re always informed of your cat’s care.
Can you help if my cat has health issues that affect their litter box habits?
Absolutely! If your cat has special needs, such as a specific type of litter due to medical issues, we are happy to accommodate. Just let us know during your consultation, and we’ll customize our service accordingly.
Is there a contract or commitment required?
No contracts or long-term commitments are required. You can start, stop, or adjust your service at any time. We offer flexibility to suit your schedule and needs.
How do I get started with your service?
Getting started is easy! Simply
book online or give us a call at
805-Pet-Help. We also offer a free consultation to discuss your cat’s needs and ensure our services fit your schedule.
What safety measures do you take during visits to my home?
We take the health and safety of both your pets and home seriously. Our team wears protective gear as needed and follows all hygiene protocols, especially when handling cat waste, to ensure cleanliness and safety.
